Your Partner in Multilingual Communication09:00–15:00 SAST · Contact the right desk ↗

Confidentiality

Care starts
before you share.

Clear handling arrangements are an essential part of scoping sensitive language and communication work.

Sensitive assignments

Agree the safeguards with your brief.

Start with a non-sensitive outline

Describe the type of document, purpose, languages and deadline. Please leave sensitive case facts, identity numbers and confidential source documents out of the initial form.

Confirm access and transfer

Before sending source material, agree who needs access, which transfer method is appropriate, the permitted uses of the material and whether external practitioners are involved.

Discuss an NDA

If your organisation requires a non-disclosure agreement, send the requirements to the administrative desk for review before disclosing confidential content.

Define review and retention

Agree review responsibilities, file formats, delivery arrangements and any special retention or disposal requirements in writing. This page is not a signed NDA and does not replace assignment-specific arrangements.

Let’s start with your brief

What do you need
your message to do?

Tell us your audience, languages and deadline.
We’ll confirm the scope, availability and fees.

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